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TC Error-2003: Invalid Buying Relationship with Seller

Olga Joloud
Updated

System Notification

{ 
"responseCode": "2003", 
"responseMessage": "The buyer which was addressed is inaccessible."
}
 
Transaction Certificate (TC) rejected due to invalid or missing buyer-seller relationship. The buyer does not have a valid buying relationship with the seller for whom the TC is issued.

How to Fix It

  1. Log in as a CB Admin.
  2. Go to Organisations > Supply chain operators.
  3. Choose the relevant SCO associated with the rejected TC, hover over its System ID and click on Show details.
  4. In the screen that follows, go to More lists > Subcontractors.
  5. Check if the buyer SCO exists. If not, add the missing buying relation.

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